Cancellation & Returns

7-day easy return on most items. Certain categories are non-returnable for hygiene reasons.

Cancellation

Orders can be cancelled anytime before dispatch, with a full refund credited within 3–5 business days.

Return Window

7 days from the delivery date for eligible items. Item must be unused, in original packaging with all seals intact.

Non-returnable Items

Consumables (opened supplements, food), personal-care products with broken seals, and doctor-prescribed items cannot be returned.

Refund Timeline

Once pickup is complete and QC-verified, refunds hit your source account in 5–7 business days.

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